Google's first excessive-end laptop, the Chromebook Pixel, is a powerful machine. It feels mild and cozy in my hands and on my lap. Its high-resolution show makes pictures look sharp and video come to life. From a hardware standpoint, it is all the pieces I would need a laptop to be.
But the Pixel isn't very practical — at
least not yet — for most people.
It works well when you have a steady
Internet connection, but can't do much once you lose that connection.
And because it uses Google's own operating system, it doesn't run enough
software yet to replace your other machines.
I
brought the Pixel along for a nearly three-week trip to Thailand and
Cambodia, where I knew I wouldn't have the type of round-the-clock
access I'm used to in the U.S. I was surprised by how much I could do,
but quickly got frustrated when I couldn't do more.
Such
frustration doesn't come cheap. Prices for the Pixel start at $1,299,
just $200 less than a MacBook with a comparable screen and the ability
to do much more offline. A higher-end Pixel with cellular access costs
$150 more than the basic model and is scheduled to start shipping
Monday.
For those unfamiliar with Google's entry
into the laptop market — I guess that's many of you — the Pixel and
other Chromebooks run a Google operating system called Chrome OS. Based
on the Chrome Web browser available for Windows and Mac computers,
Chrome OS underscores Google's vision of letting the Internet do all the
heavy lifting instead of your computer.
As a
result, you can power up and start working on the Chromebook right away.
Boot time is minimal because there's not a lot of software to load.
Those functions are pulled from the Internet as needed. That also means
updates come regularly and don't need any installation on your part.
There's
not a lot of storage on the machine either. The idea is to keep as much
as you can online, through a storage service such as Google Drive or
Dropbox.
Think of the Chromebook as a gateway to the
Internet. You can download apps from Google and others to run on the
Chromebook, but many of those apps do little more than access a website
on your Chrome browser when you're online.
Previous
Chromebooks haven't been too powerful. They have tended to be low-cost
machines ideal for casual users who mostly need computers for Internet
tasks such as email and Facebook.
Google is changing
the dynamics with the Pixel. It's targeting power users who are willing
to pay more money for the best features.
For
$1,299, you get a well-built machine sporting a touch-sensitive display
that measures nearly 13 inches diagonally. The screen's resolution is
among the best out there. At 239 pixels per inch, it tops the 227 pixels
per inch on the 13-inch MacBook Pro, though your eyes might not be able
to discern that small difference.
The basic Pixel
model comes with 32 gigabytes of storage and has a slot for external
storage, such as a camera's SD card. Each machine also comes with a
three-year subscription for 1 terabyte of online storage through Google
Drive. It's normally $50 a year.
Google also offers a
$1,449 model that has double the internal storage, at 64 GB, and 100
megabytes a month of LTE cellular data access through Verizon Wireless
for two years. That's suitable for occasional use, but if you'll be away
from Wi-Fi a lot, you'll need a data plan. Prices start at $10 a day.
The
LTE model isn't set to ship until Monday, but Google lent me one to try
out. I was impressed with the LTE offering, as the cellular access
would help cover some of the gaps I'd have outside my home and office.
But it's of no use abroad.
Nor is LTE of use on
airplanes. Both models offer 12 free sessions with Gogo's Wi-Fi service
on airplanes, but those are good only for flights that offer that
capability. Those tend to be domestic flights in the U.S.
So I found myself trying to use Chromebook without a steady Internet connection.
Before
I left, I configured the Chromebook browser to enable offline access to
Google Docs, the company's set of online tools such as word processing
and spreadsheets. With offline access, you're able to access and edit
documents. Changes get synced with the online versions the next time you
connect to the Internet.
I was able to do a fair
amount of writing offline, but every now and then, my document would
disappear, replaced by Google's "Aw, Snap" error message sporting a sad
face icon. That would be cute if hours of work weren't at stake.
Although
I was usually able to recover the file and never lost more than a
paragraph of writing, I got nervous with every crash. Google Docs lets
you save copies on your computer as text files or in Microsoft's Word
format. But that function works only when you are online, even for
changes you are making offline.
Even without the
crashes, I wasn't getting tools such as spell-checking while offline.
That's not an issue when using Word or Apple's Pages on other machines.
Beyond
text documents, the Chromebook is able to view photos, PDFs and other
files, just like any other computer. It can also read files in
Microsoft's Word and Excel formats, though you must convert them to
Google Docs to make changes.
And obviously, it can
browse the Web. I successfully paid credit card bills, bought magazines
and watched Hulu video on the Pixel. I was able to read an e-book on
Amazon's Web-based Kindle app, too.
But there are limits, particular when sites require plug-ins that aren't available for the Chromebook.
And while I was able to write this story on a Chromebook, our publishing system isn't compatible with it.
Chromebooks
are ideal for those who have steady Internet access and do most of
their computing on Web browsers. But those people may be fine with one
of the other, much cheaper Chromebooks. One is the $249 Samsung
Chromebook, which I have tried and like for simple tasks when Internet
access isn't an issue.
If you need a machine as
powerful as the Pixel, you might also need an operating system that can
do more, especially when offline.
Google executive
Caesar Sengupta admits that Chromebook owners might still have to turn
to a Windows or Mac computer now and then. In many ways, it reminds me
of the early days of the Mac, when most software was written only for
Windows.
That makes the Pixel expensive for a
machine that can't serve as your sole computer. At $1,299, I'd rather
spend another $200 for a MacBook with a high-resolution display and four
times the storage, at 128 gigabytes. You don't get a touch screen with
the MacBook, but frankly, I didn't use the Pixel's touch controls even
once during my Asia trip.
On the other hand,
Sengupta told me that selling Pixels isn't Google's main goal with the
machine. Rather, the company made it to showcase Google's vision for the
future of computing. In that case, Google has succeeded in producing a
machine that is a pleasure to use — as long as you're online.
___
About the Chromebook Pixel:
The
device represents Google's entry into the high-end laptop market. It
runs Google's Chrome OS operating system, which largely assumes you'll
have round-the-clock Internet access. You can still work with the device
offline, but functionality is limited.
The basic
model costs $1,299 and comes with 32 gigabytes of storage. For $1,449,
you get 64 gigabytes and LTE connectivity through Verizon Wireless. Both
models come with a terabyte of online storage through Google Drive for
three years, a $150 value.
The pricier model also offers 100 megabytes a month of LTE cellular data access through Verizon Wireless for two years.
If
you need more, you can buy a day pass with unlimited data for $10. Or
you can buy 1 gigabyte of data for $20, 3 GB for $35 or 5 GB for $50.
Those are good for a month. If you're a Verizon customer with a plan for
sharing data allotments over multiple devices, you can add the Pixel
for just $10 a month.
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